WA Padel

Privacy policy

Last updated 30 October 2026

We collect only what we need to run your membership, tournaments and the WA ranking. We handle it in line with the Australian Privacy Principles.

What we collect

Account details: first and last name, email address, mobile number (optional), gender category for the Men/Women rankings, home club, and your password (stored encrypted — we can never see it).
Your photo, which you upload. Our website automatically removes the background so it fits the ranking cards. This happens in your own browser before upload.
Padel information: your level, tournament entries, partners, results, points and ranking history — including results from earlier Perth Padel Shop ranking tournaments that were imported into the WA ranking.
Payment information: payments are processed by Stripe. We receive confirmation of the payment and amount, but never your full card number.
Technical information: basic logs needed to keep the site secure and working (for example login sessions).

Why we use it

To create and manage your account and membership.
To assign your level, process tournament entries, run waiting lists and publish results and the ranking.
To send you service emails: entry confirmations, approvals, waiting-list updates, results, level updates and membership reminders.
To share the entry list for a tournament (names, levels, contact details if needed for the event) with the hosting club.
To meet our legal and accounting obligations.

We do not sell your information. We do not send marketing emails unless you have agreed to receive them, and you can unsubscribe at any time.

What is public

Your name, photo, level, gender category, ranking position, points and tournament results are visible on the website because the ranking is public. Your email, phone number and payments are private — other players can find you by name when choosing a tournament partner, but they never see your email.

Who we share it with

Hosting clubs — for the tournaments you enter.
Service providers who run the website for us: Supabase (database and logins, hosted in Sydney, Australia), Vercel (website hosting), Stripe (payments) and VentraIP (email). Some of these companies may process data outside Australia; we choose providers with strong security and privacy commitments.
Authorities, if required by law.

How long we keep it

We keep your account while it is active. Tournament results and ranking history are kept as part of the official record of WA padel, even after a membership ends. Payment records are kept for 7 years for tax purposes. If you ask us to delete your account, we delete your login, contact details and photo, and keep only your name next to past results.

Your choices and rights

You can view and update most of your details on your profile page at any time, including replacing your photo.
You can ask us for a copy of the information we hold about you, to correct it, or to delete your account, by emailing info@wapadel.com.au. We reply within 30 days.
If you are not happy with how we handled a privacy issue, contact us first. You can also complain to the Office of the Australian Information Commissioner (oaic.gov.au).

Security

Data is stored encrypted, access is limited to WA Padel administrators, and we keep regular backups. No system is perfectly secure, but we take reasonable steps to protect your information and will tell you if a breach is likely to cause you serious harm.

Cookies

We only use the cookies needed to keep you logged in and the site secure. We do not use advertising cookies.

WA Padel Pty Ltd · Western Australia · info@wapadel.com.au